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Salesforce's AI Agent Business Is Growing Over 200%, But Will It Show Up in Its Order Book?

The software giant's second-quarter results may show whether AI agents are a growth engine or a pricing problem for SaaS providers.

Salesforce's AI Agent Business Is Growing Over 200%, But Will It Show Up in Its Order Book?

Published August 25, 2026 · Category: Finance

Overview


Salesforce (NYSE: CRM) reports second-quarter results on Wednesday after the close. The report lands as investors continue to debate the future of enterprise software. Salesforce sells most of its subscriptions on a per-user basis, but AI agent adoption is expected to disrupt this model.

Details

Agentforce, the company's suite of AI agents that complete work like resolving support cases and qualifying sales leads, reached $1.2 billion in annual recurring revenue last quarter, up 205% year over year. Agents have been given 3.8 billion tasks to date.

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Source

Originally published at www.fool.com.

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