Salesforce: Its Biggest AI Threat Just Became Its Partner
The software giant's new agreement with Anthropic is designed to move its customer base up the pricing ladder.
Overview
Last week, Salesforce (NYSE: CRM) reported strong second-quarter results, but the bigger story was a deal that makes Anthropic's Claude the default reasoning engine inside Salesforce's products. Claude runs in Agentforce, Slack, and Slack's coding product, so Salesforce customers get a frontier model without ever leaving its ecosystem. The stock had its best day since 2020, jumping nearly 23% on the news.
In short, it seems the bearish thesis that large language models would erode Salesforce's competitive moat is beginning to fade. CEO Marc Benioff addressed it, stating, "This is not the SaaSpocalypse."
Image source: The Motley Fool.
Details
Source
Originally published at www.fool.com.