Marc Benioff Says Wall Street's Fears That AI Will Kill Salesforce Are "Dead Wrong," Even as CRM Stock Has Fallen Over 25% in 2026. Should Investors Bet on His Conviction?

Published August 21, 2026 · Category: Finance

Overview

Artificial intelligence's potential to transform industries caused upheaval among software stocks in 2026, impacting businesses such as Salesforce (NYSE: CRM). Wall Street's fears of AI automating customer service tasks hit Salesforce shares particularly hard, since the company is a leader in the customer relationship management (CRM) market.

The stock exceeded $300 per share in 2025, but dropped to a multiyear low of $146.32 in June. While shares clawed back from that point, they remain down over 25% in 2026 through Aug. 18. Regarding Wall Street's sell-off, Salesforce CEO Marc Benioff declared, "The software bears are dead wrong."

Details

Of course, Benioff is expected to advocate for his company, so investor skepticism is understandable. Yet several signs signal he's right. Here's why now is the time to buy Salesforce stock.

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Source

Originally published at www.fool.com.

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